- Warranties are not valid in designated wet areas such as bathrooms and laundries.
- This warranty applies if mould returns to a room only and previously treated by Elevation Services and the preventative recommendations were implemented.
- The warranty will not apply if the property has been flooded or there are building defects allowing moisture ingress.
- The humidity of the area needs to remain under 60% which may require preventative measure that will be outlined in the final report provided to you. These may include but are not limited to:
o Installation of a dehumidifier
o Installation of exhaust fans
o Removal of plant matter or trees
o Increased ventilation in roof or floor cavities
If there has been a need to readdress areas due to not following the recommendations, then the warranty/ guarantee may be void. In this case, Elevation Services will charge a nominal fee for the remediation/ readdressing works required during the warranty period.
- If an area needs to be readdressed, the retreatment will only apply to the original scope of works and original quoted areas.